Shipping Policy

Thank you for shopping with ORLIVA! We're committed to getting your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after purchase.

Orders are not processed or shipped on weekends or public holidays.

During high-volume periods, including holiday sales and promotional events, processing times may be slightly longer.

Shipping Times

For orders shipped within the United States, estimated delivery times are:

• Standard Shipping: 7–15 business days.

Please note that these are estimated delivery windows and are not guaranteed delivery dates.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking information may take a few business days to update after the order has been dispatched.

Shipping Delays

Although we do our best to ensure timely delivery, occasional delays may occur due to:

• Shipping carrier disruptions.

• Weather conditions.

• Holiday shipping volumes.

• Customs processing or other unforeseen circumstances.

We appreciate your patience during these situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, contact us as soon as possible at orlivasupport@gmail.com. We cannot guarantee that changes can be made once an order has been processed or shipped.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the expected delivery window, please contact our support team so we can look into the issue.

Contact Us

If you have questions about shipping or your order, we're happy to help.

Email: orlivasupport@gmail.com